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Return Policy

Femme Boutique Boston wants you to love online shopping as much as we do!  If you are not completely satisfied with your order, please follow our Return & Exchange policy below.

  • Clothing can be returned for exchange or merchandise credit only. We cannot issue refunds.
  • Written request to info@femmeboutiqueboston.com must be made within 7 days upon receipt of merchandise.
  • We accept returns postmarked within 14 days from the date you placed your order.
  • All returns for exchanges and merchandise credit are subject to a 20% stocking fee. 
  • Unwashed, unworn, scent-free, in new condition with tags attached. We inspect all returns and reserve the right to deny or refuse an exchange based on the returned condition. 
  • Customers are responsible for the shipping & handling of the returned item. We strongly encourage you purchase a tracking number.
  • Shipping and handling fees are non refundable.
  • All discounted items are FINAL SALE.
  • All jewelry and accessories are FINAL SALE.
  • FINAL SALE items may not be returned.
  • We cannot accept returns due to wear and tear.

Items purchased online at www.femmeboutiqueboston.com are NOT returnable in-store at Mason & Madison. Please follow written request instructions.

  • Items purchased in-store are subject to Mason & Madison store return/exchange policy.
  • Please allow our team 5-7 business days to process your return once we receive it. Due to limited quantities of each style, we cannot guarantee an exact exchange. In this event, a merchandise credit will be issued.