Femme Boutique Boston wants you to love online shopping as much as we do! If you are not completely satisfied with your order, please follow our Return & Exchange policy below.
- Clothing can be returned for exchange or merchandise credit only. We cannot issue refunds.
- Written request to firstname.lastname@example.org must be made within 7 days upon receipt of merchandise.
- We accept returns postmarked within 14 days from the date you placed your order.
- All returns for exchanges and merchandise credit are subject to a 20% stocking fee.
- Unwashed, unworn, scent-free, in new condition with tags attached. We inspect all returns and reserve the right to deny or refuse an exchange based on the returned condition.
- Customers are responsible for the shipping & handling of the returned item. We strongly encourage you purchase a tracking number.
- Shipping and handling fees are non refundable.
- All discounted items are FINAL SALE.
- All jewelry and accessories are FINAL SALE.
- FINAL SALE items may not be returned.
- We cannot accept returns due to wear and tear.
Items purchased online at www.femmeboutiqueboston.com are NOT returnable in-store at Mason & Madison. Please follow written request instructions.
Please allow our team 5-7 business days to process your return once we receive it. Due to limited quantities of each style, we cannot guarantee an exact exchange. In this event, a merchandise credit will be issued.